Dear patients,

We hope this letter finds you and your family in good health. Our communities have been through a lot over the last few months, and all of us are looking forward to resuming our "normal" habits and routines. While many things have been changed, one thing has remained the same: our office's commitment to your safety.
 
Infection control has always been our top priority in our practice. We follow recommendations and guidelines made by the American Dental Association (ADA), the Centers for Disease Control and Prevention (CDC), and the Occupational Safety and Health Administration (OSHA). This allows us to make sure that our infection control procedures are up-to-date and enables us to provide the safest environment for our patients and their family members.
 
During this time, we have implemented additional safety precautions to help protect our patients and our team. Upon arrival for your appointment, a Covid-19 questionnaire will be given to you and will confirm no fever with a contactless thermometer.
 
We will postpone treatment for any patient who has experienced or been in contact with someone who has experienced the following symptoms within 14 days of the scheduled appointment date: fever, cough, loss of taste and/or smell, flu-like symptoms, difficulty breathing or shortness of breath, and fatigue.
 
We will be scheduling appointments in a manner that promotes social distancing and allows for adequate time for us to disinfect all areas of use in between patient appointments.
 
We ask that patients enter the office unaccompanied, if possible. For those patients who need a guardian to accompany them, we ask that this be limited to a single family member.
 
Every person entering the office is expected to wear a face covering and will be asked to sanitize their hands immediately upon arrival.
 
Our waiting room will longer offer magazines, children's toys, and so forth, since these items are difficult to clean and disinfect.
 
Medical-grade high efficiency particulate arrestance (HEPA) air purifiers have been installed in every operatory to help improve the air quality for all patients and our team.
 
Our doctor and team members will be wearing all of the recommended personal protective equipment (PPE).
 
Thank you for being part of our family dental practice.
 
We value your trust and loyalty and look forward to welcoming back our patients, neighbors, and friends.
 
Best regards,
 
Dr. Eric Achtau and Team